South Korea Voltage Mismatch: project record
Units arrived configured for 220V (market voltage in the factory's home market); 3 units overheated in testing; the specification had been lost between the buyer, agent, and factory.
- Buyer and project
- A Seoul, South Korea importer of small kitchen appliances.
- Products and scope
- Electric kettles and rice cookers; 110V for the Korean market, 5,000 units.
What LifaSourcing.com did
Traced the spec breakdown across the communication chain.
Arranged re-configuration of internal components at a local service center.
Negotiated cost sharing with the factory.
Introduced a bilingual spec sheet with voltage, plug, and certification fields.
All 5,000 units re-configured before retail; overheating eliminated; the bilingual spec sheet now closes voltage and plug requirements at order confirmation.
A proven case study from LifaSourcing.com's historical work archive. The result above records the status reached in this project.
Client identities, supplier contacts and confidential commercial terms are withheld from this public company record.
