Electrical specification recovery for South Korea
LIFA traced a specification breakdown in an appliance order and coordinated reconfiguration of 5,000 units before retail release.
- The buyer
- A Seoul, South Korea importer of small kitchen appliances.
- The product scope
- Electric kettles and rice cookers; 110V for the Korean market, 5,000 units.
What needed to change?
Units arrived configured for 220V (market voltage in the factory's home market); 3 units overheated in testing; the specification had been lost between the buyer, agent, and factory.
How LIFA managed the work
We traced the spec breakdown across the communication chain.
We arranged re-configuration of internal components at a local service center.
We negotiated cost sharing with the factory.
We introduced a bilingual spec sheet with voltage, plug, and certification fields.
All 5,000 units re-configured before retail; overheating eliminated; the bilingual spec sheet now closes voltage and plug requirements at order confirmation.
From our company project database, with the work, approvals and results shown together.
What this project shows
Keep the customer's exact electrical configuration in a shared approved specification. Country names alone do not establish voltage, plug or model requirements.
Client identities, supplier contacts and confidential commercial terms are withheld from this public company record.
