Frequently Asked Questions

LIFA provides sourcing support, communication organization, supplier verification support, inspection coordination, and shipping preparation. Final supplier selection, payment decisions, product compliance, and import rules remain the buyer's responsibility.

Prepare product specifications, target quantity, destination market, target price if available, packaging needs, supplier links if you have them, and the service you need.

Use the request form or contact Simon directly by email at simon@lifasourcing.com or WhatsApp +86 173 7653 5037. If a static form does not open your email app, send the details manually.

Costs depend on the specific service, product, and order size, so LIFA discusses pricing directly once your request details are known rather than publishing a fixed rate card.

MOQ varies widely by product and supplier. LIFA can help you compare MOQ across multiple suppliers rather than assuming one fixed number applies to your project.

Timelines vary by product and order size, ranging from a few weeks for simple reorders to a few months for new, customized products with sample development.

No. Verification and inspection steps reduce risk and add clarity, but no review can make certain a completely risk-free outcome. Final supplier decisions remain the buyer's.

Yes, many buyers use LIFA for a specific step, such as verification or inspection coordination, rather than the entire sourcing process.

No, communication with LIFA is in English. Part of the value of this coordination is bridging the language gap with suppliers on your behalf.

Bank wire transfer is common, often split between a deposit and a balance payment. Some buyers also use trade assurance platforms depending on the supplier and order.

Yes, many buyers contact LIFA for their first sourcing project. The process is broken into clear steps with plain-language explanations along the way.

This is why written specifications and sample approvals matter. If a mismatch occurs, LIFA can help communicate the issue to the supplier, though resolution ultimately depends on the terms agreed and the supplier's response.

No, LIFA focuses on China-side coordination. Import clearance in your destination country is typically handled by your own customs broker or forwarder.

Yes, the All-Category and Any Legal Product Sourcing services exist specifically for products outside the listed categories, provided they are legal in both China and your destination market.

This generally depends on order value and risk tolerance. Larger or first-time orders often justify the added cost of a more thorough, independent audit.