Home appliance procurement for the USA
LIFA coordinated 42,000 appliances for a US retail program, delivering all three shipping waves on time with a 0.9% damage rate.
- The buyer
- A New York, USA multi-channel retailer with 14 stores and an e-commerce platform.
- The product scope
- Home appliances; refrigerators, washers, and dishwashers; 18 SKUs, 42,000 units. Total order value $4.2M.
What needed to change?
The previous program suffered a 6-week delivery delay and 4.5% damage rate; the merchandising team needed a fully managed program with hard delivery windows for the fall catalog.
How LIFA managed the work
We qualified 3 appliance factories on capacity, certifications (UL/ETL), and export packaging.
We structured the program into 3 staggered shipping waves aligned to store openings.
We implemented AQL 1.0 inspection with damage-prevention packaging trials.
We negotiated a schedule-guarantee contract with penalty clauses.
All 42,000 units delivered on time across 3 waves; damage rate 0.9%; the fall catalog launched with full in-store availability; a $5.6M follow-on program was signed.
From our company project database, with the work, approvals and results shown together.
What this project shows
Factory capacity, packaging trials and store-opening dates needed one program schedule. Staggered shipments connected production milestones to actual retail demand.
Client identities, supplier contacts and confidential commercial terms are withheld from this public company record.
