Hand and power tool sourcing for Tunisia
LIFA qualified four tool suppliers for a Tunisian range; sample testing and warranty agreements helped reduce 90-day failures from 6% to 1.1%.
- The buyer
- A Tunisian importer-retailer with 5 stores, expanding its tools category with a $320,000 annual sales target.
- The product scope
- Hand tools (socket sets, combination wrenches) and power tools (drills, angle grinders); 60 SKUs.
What needed to change?
6% of power tools failed within 90 days; missing GS/CE paperwork blocked listings with EU-adjacent retail customers; suppliers disputed warranty claims, leaving customers unprotected.
How LIFA managed the work
We screened 12 suppliers; verified GS/CE certification and supporting test reports.
We set standard warranty terms (12 months, prepaid return) with each supplier.
We arranged sample testing on 20 key SKUs (torque output, insulation resistance).
We consolidated the catalog to remove duplicate and low-quality references.
4 approved suppliers; 90-day failure rate down to 1.1%; warranty claims halved; category launched at 41% gross margin, reaching $118,000 in sales within 2 quarters.
From our company project database, with the work, approvals and results shown together.
What this project shows
Torque and insulation tests, supporting documents and written warranty responsibilities gave the buyer a stronger basis for comparing the range.
Client identities, supplier contacts and confidential commercial terms are withheld from this public company record.
