Power tool battery sourcing for Brazil
LIFA tested underperforming battery packs for a Brazilian buyer, secured a defective-batch refund and qualified two alternative suppliers.
- The buyer
- A São Paulo, Brazil power-tool distributor with 12 branches and ~$2.3M annual revenue.
- The product scope
- 18V lithium battery packs for power tools; 3 models, 10,000 units.
What needed to change?
Capacity tests showed 6.0 Ah packs delivering only 3.2-3.8 Ah; packs ran hot under load (surface 61°C), creating a fire-safety risk; supplier refused to acknowledge.
How LIFA managed the work
We ran independent capacity and thermal tests on 20 samples.
We verified cell brand and batch codes against manufacturer records.
We prepared the evidence package for a commercial claim.
We qualified 2 alternative battery suppliers with certified cells and test data.
Full refund secured on the defective batch; alternative suppliers delivered certified 6.0 Ah packs at 4% higher cost; safety recall managed without regulatory escalation.
From our company project database, with the work, approvals and results shown together.
What this project shows
Battery capacity, temperature under load and cell identity needed independent checks. The replacement cost was slightly higher, a trade-off retained in the project results.
Client identities, supplier contacts and confidential commercial terms are withheld from this public company record.