LIFA client project

Power tool battery sourcing for Brazil Capacity claims tested under load

LIFA tested underperforming battery packs for a Brazilian buyer, secured a defective-batch refund and qualified two alternative suppliers.

Four key decisions on this page

Proven client project

Power tool battery sourcing for Brazil

LIFA tested underperforming battery packs for a Brazilian buyer, secured a defective-batch refund and qualified two alternative suppliers.

The buyer
A São Paulo, Brazil power-tool distributor with 12 branches and ~$2.3M annual revenue.
The product scope
18V lithium battery packs for power tools; 3 models, 10,000 units.

What needed to change?

Capacity tests showed 6.0 Ah packs delivering only 3.2-3.8 Ah; packs ran hot under load (surface 61°C), creating a fire-safety risk; supplier refused to acknowledge.

How LIFA managed the work

  1. We ran independent capacity and thermal tests on 20 samples.

  2. We verified cell brand and batch codes against manufacturer records.

  3. We prepared the evidence package for a commercial claim.

  4. We qualified 2 alternative battery suppliers with certified cells and test data.

Project results

Full refund secured on the defective batch; alternative suppliers delivered certified 6.0 Ah packs at 4% higher cost; safety recall managed without regulatory escalation.

Proven LIFA project

From our company project database, with the work, approvals and results shown together.

What this project shows

Battery capacity, temperature under load and cell identity needed independent checks. The replacement cost was slightly higher, a trade-off retained in the project results.

Support for a similar project

Share your product specifications, quantity, destination and target date. If you already have a supplier, tell us which part of the order needs support.

Request a project review

Client identities, supplier contacts and confidential commercial terms are withheld from this public company record.

Request a project reviewExplore all client projects