Garment quality inspection for Guatemala
LIFA investigated second-quality garments in a Guatemalan order, negotiated a claim and introduced pre-shipment checks that reduced subsequent defects.
- The buyer
- A Guatemala City, Guatemala importer of budget apparel for regional retail.
- The product scope
- Casual shirts and polos; 9 designs, 60,000 units.
What needed to change?
Retailers rejected units with misaligned collars and loose threads; sorting found 12% of the shipment was second-quality despite a first-quality contract.
How LIFA managed the work
We conducted a full-container inspection with defect classification.
We quantified the seconds ratio and negotiated a claim.
We implemented AQL 2.5 pre-shipment inspection for all future lots.
We audited the factory's internal QC to find the breakdown.
Claim settled for 55% of the affected value; seconds pulled and sold at salvage; subsequent shipments held below 1.5% defects.
From our company project database, with the work, approvals and results shown together.
What this project shows
A first-quality contract needed an inspection method and defect classification. Quantifying the affected units created a clear basis for the claim.
Client identities, supplier contacts and confidential commercial terms are withheld from this public company record.
