Outdoor equipment sourcing for Canada
LIFA coordinated tent testing and seasonal deliveries for a Canadian program, achieving on-time supply and reducing waterproofing returns by 92%.
- The buyer
- A Vancouver, Canada outdoor-equipment retailer with 28 stores and a strong e-commerce channel.
- The product scope
- Camping and outdoor equipment; tents, backpacks, sleeping bags, cookware; 44 SKUs, 86,000 units. Program value $1.9M.
What needed to change?
The prior season lost 22% of tent volume to late delivery; waterproofing failures triggered 700 customer returns.
How LIFA managed the work
We qualified 3 factories with tent waterproofing and seam-seal capability.
We ran hydrostatic-head and seam tests on all tent models.
We built a season-timed delivery plan with 2-week buffers.
We negotiated a returns-replacement protocol for field failures.
100% of seasonal volume delivered on time; waterproofing returns down 92%; sell-through 89%; the program was renewed at $2.3M.
From our company project database, with the work, approvals and results shown together.
What this project shows
Product performance and the seasonal arrival date were inseparable. Model-level seam tests and delivery buffers addressed both parts of the buyer's previous losses.
Client identities, supplier contacts and confidential commercial terms are withheld from this public company record.
