Canada Outdoor Furniture: project record
Rust appeared on steel frames after one winter; 340 customer complaints; the factory's warranty was unenforceable across borders.
- Buyer and project
- A Toronto, Canada importer of patio and outdoor furniture with 40+ SKUs.
- Products and scope
- Powder-coated aluminum and steel outdoor furniture; dining sets and loungers, 2,200 units.
What LifaSourcing.com did
Audited the pre-treatment process: degreasing, phosphating, and powder thickness.
Verified salt-spray test records (ASTM B117) for the coating line.
Qualified 2 alternative factories with documented salt-spray performance (≥500 hours).
Negotiated a replacement and spare-parts package for affected customers.
Affected units replaced from the claim; new factories passed 500-hour salt-spray; rust complaints fell to near zero in the following season.
A proven case study from LifaSourcing.com's historical work archive. The result above records the status reached in this project.
Client identities, supplier contacts and confidential commercial terms are withheld from this public company record.
