Proven case study

Mexico Ceramic Tiles

Defective lot replaced at supplier cost; claims from contractors settled; new factories held ±0.4mm tolerance; project pipeline restored.

Four key decisions on this page

Company work archive

Mexico Ceramic Tiles: project record

Installed tiles showed lippage; measurement found thickness varying 8.4-11.2mm within one batch; contractor refused to accept the job; returns exposure ~$240,000.

Buyer and project
A Mexico City, Mexico importer of building materials supplying contractors and DIY retail chains.
Products and scope
Ceramic wall and floor tiles; 600×600mm, 8,400 m² per container.

What LifaSourcing.com did

  1. Measured dimensional calibration across 5 production lots at the factory.

  2. Identified inconsistent pressing pressure and kiln settings between shifts.

  3. Qualified 2 alternative tile factories with documented calibration control.

  4. Added first-article and random-box dimensional checks to the inspection protocol.

Recorded result

Defective lot replaced at supplier cost; claims from contractors settled; new factories held ±0.4mm tolerance; project pipeline restored.

Company record

A proven case study from LifaSourcing.com's historical work archive. The result above records the status reached in this project.

Client identities, supplier contacts and confidential commercial terms are withheld from this public company record.

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