Air-conditioning spare-parts sourcing for Kuwait
LIFA traced non-genuine compressor components for a Kuwaiti buyer and coordinated authorized-channel supply; failures fell to 1.4%.
- The buyer
- A Kuwait City, Kuwait distributor of air-conditioning spares and compressors.
- The product scope
- Rotary compressors and AC spare parts; 14 SKUs, 9,000 units per year.
What needed to change?
12% of compressors failed within 60 days in summer loads; teardown revealed counterfeit internals and non-genuine refrigerant charge; two brands threatened legal action.
How LIFA managed the work
We verified genuine status via serial numbers with the OEMs.
We mapped the gray-market supply route to the source.
We switched to authorized distributor channels for compressors.
We set up serial verification at inbound QC for all critical SKUs.
Gray-market stock recalled; authorized-channel supply restored; failure rate fell to 1.4%; OEMs issued authorized-dealer status.
From our company project database, with the work, approvals and results shown together.
What this project shows
Verify serials with the relevant manufacturer and trace the actual source. The replacement supply plan addressed authenticity before expanding the range.
Client identities, supplier contacts and confidential commercial terms are withheld from this public company record.
