Rainwear quality recovery for Norway
LIFA investigated substituted rainwear coating for a Norwegian buyer and coordinated replacement production meeting the ordered waterproof specification.
- The buyer
- An Oslo, Norway importer of technical outdoor apparel.
- The product scope
- Waterproof jackets and trousers; membrane laminate, 4 models, 14,000 units.
What needed to change?
Rain penetration reported by customers and confirmed in testing: hydrostatic head measured 2,800-3,400mm against the 10,000mm claim; 11% return rate.
How LIFA managed the work
We ran hydrostatic head and seam-tape tests on 12 samples.
We found the factory using lower-grade PU coating instead of the specified membrane.
We negotiated a claim and re-production plan.
We qualified 2 membrane-certified factories with test labs.
Claim settled; re-production met the 10,000mm spec; returns fell to 1.2%; the range kept its premium listing with outdoor retailers.
From our company project database, with the work, approvals and results shown together.
What this project shows
Hydrostatic-head and seam tests connected the finished garment to its performance claim. Approved material specifications then guided replacement sourcing.
Client identities, supplier contacts and confidential commercial terms are withheld from this public company record.
