LIFA client project

Forestry machinery supply for Finland Common support terms across the range

LIFA consolidated a Finnish forestry-machinery program and aligned spare-parts support, achieving 96% parts availability.

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Proven client project

Forestry machinery supply for Finland

LIFA consolidated a Finnish forestry-machinery program and aligned spare-parts support, achieving 96% parts availability.

The buyer
A Helsinki, Finland dealer of forestry and agricultural machinery.
The product scope
Forestry equipment; chainsaws, harvesters, and spare parts; 380 SKUs, 8,500 units. Program value $2.2M.

What needed to change?

Six suppliers created mixed warranty terms and a parts gap that stranded 30 machines; dealers demanded unified support.

How LIFA managed the work

  1. We consolidated the catalog into 2 manufacturers with matched quality.

  2. We unified warranty and spare-parts terms across the range.

  3. We built a 24-month critical-parts availability plan.

  4. We implemented dealer-level training and service documentation.

Project results

Parts availability held at 96%; stranded machines returned to service; dealer network grew 12%; the program renewed at $2.7M.

Proven LIFA project

From our company project database, with the work, approvals and results shown together.

What this project shows

A machinery range needs service terms that dealers can use consistently. The parts plan and documentation were part of supplier qualification.

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